Twin Falls Clinic
1502 Locust St North
Bldg 400 Suite 101
Twin Falls, Idaho
(208)969-9956
Shoshone Office
Lincoln County Rec Center
50 S Highway 93
Shoshone, Idaho
(208)969-9956
Privacy Policy
Recover Physical Therapy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, including phone numbers, and how we communicate with you.
Information We Collect
We may collect the following information from patients and website visitors:
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Name
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Phone number
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Email address
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Mailing address
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Date of birth
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Health and treatment information necessary for providing physical therapy services
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Information submitted through website forms, appointment requests, or patient intake forms
Information is collected when you:
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Schedule an appointment
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Complete intake paperwork
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Submit a form on our website
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Communicate with us by phone, text, email, or in person
How We Use Your Information
We use your information to:
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Provide physical therapy evaluation and treatment services
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Schedule and confirm appointments
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Send appointment reminders
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Communicate regarding your care
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Respond to inquiries
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Improve our services
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Meet legal and regulatory requirements
Our office utilizes phone calls, text messaging (SMS), and email to correspond with patients and send reminders related to appointments, care, and services.
SMS Terms and Conditions
By providing your phone number, you consent to receive SMS messages from Recover PT. Message and data rates may apply. Reply STOP to unsubscribe.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly at (208)969-9956.
SMS messages may include appointment reminders, scheduling updates, and information related to your care.
Message Frequency
Message frequency may vary depending on your appointments and interactions with our office.
How We Store and Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. Patient information is stored in secure systems and electronic medical record platforms that are password-protected and access-restricted.
We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction.
Sharing of Information
Recover PT does not sell, rent, or trade your personal information, including phone numbers, to third parties for marketing purposes.
We may share information only:
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With secure service providers who assist in operating our practice (such as billing or secure messaging platforms)
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When required by law
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As necessary to protect patient safety or comply with legal obligations
All third-party service providers are required to safeguard your information.
Your Rights and Choices
You may request to review or update your personal information by contacting our office. You may also opt out of SMS communications at any time by replying STOP.